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Lot's of companies offer Monitoring.
You may already be doing monitoring of your own.
Why should you choose us to do it?
Not all MSP services are the same! |
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Vigilance® Monitoring
vigilance, noun. Alertness, attention, attentiveness, caution, circumspection, diligence, lookout, observance, vigil, watch, watchfulness
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Click here if you are
looking for an expert, professional, NOC Design Engineer to design
and build your Network Operations Center initiative
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Or have a look
HERE
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Vigilance Proactive Computer Server Monitoring |
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The idea behind "Professionally Staffed, 7x24x365" proactive Monitoring is that someone is vigilantly watching your
equipment, looking for symptoms that might cause future failures.
If all you get is a page or an e-mail after something breaks, we
just don't see a lot of value there. Your customers and users will
tell you when something goes down and they won't even charge you
for doing so!
Most monitoring providers tell you about failures the same time that your customers do.
WHEN SOMETHING BREAKS!
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WE ARE NOT A PING/PORT CHECK MONITORING PROVIDER THAT PAGES YOU ONLY WHEN SOMETHING BREAKS
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Vigilance Proactive Computer Server Monitoring |
We have Systems Administrator trained Technicians monitoring every aspect of your equipment every
minute of every day of every week. We trend every resource on every system we monitor, building
baselines for what is normal FOR THAT MACHINE!
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ACTUAL TECHNICIANS ARE DOING THE MONITORING
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We develop an understanding of each system's "personality" and what the normal behaviors are for that
particular machine. We work with your IT folks to understand how
your environment operates and how your servers and applications
interact. When anything unusual (for that particular machine) happens, we immediately
investigate further.
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WE CALL (TRACK DOWN, IF WE HAVE TO) THE
CORRECT SOURCE OF SOLUTION
IN YOUR ORGANIZATION
FOR PROBLEMS WE SEE!
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We don't send out false alarm e-mails and pages. Real people will fully investigate an issue before
anyone is called. And we will call the right person in your organization to address the
particular problem we want to report. For example, if your Oracle database is misbehaving,
we will not spray your whole IT staff with pages. We will call your on-call Oracle
DBA.
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YOU CAN'T HAVE 99.999 SLA UPTIME IF
YOUR MONITORING PROVIDER
JUST WAITS FOR THINGS TO BREAK
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Computers are like people. Very few people are 100% healthy one minute and dead the
next. It does happen, but typically there are symptoms in advance of death. If
someone was paying attention to these clues, tests could have been run to identify the
source of the trouble. Most of the time, corrective measures can be taken so that
death is not the inevitable outcome. Ditto for your systems. We consider ourselves
to have failed if one of our "patients" just dies.
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IF THEY AREN'T USING
PROFESSIONAL GRADE MONITORING TOOLS
OR IF THEY DON'T HAVE A
PROFESSIONALLY STAFFED NOC
PROACTIVELY MONITORING YOUR SERVICES
THEY ARE NOT IN THE SAME BUSINESS THAT WE ARE
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